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Our support options suit your needs. We can provide a range
of affordable and customizable options specifically tailored
to your business. Good IT systems can fundamentally improve
the way companies
work and we relish the challenge of helping you achieve this.
We can offer a range of solutions ranging from an entry level
helpdesk to a complete outsourced remote network monitoring
solution. During a free initial consultancy session our support
staff will explore your business process and work towards
tailoring an IT support solution
to exactly match your requirements.
With our telephone support option, help is only a phone call
away. Our dedicated team of technicians can be available
at any time depending on the requirements of your business.
Using remote control technologies such as Terminal Services,
PC Anywhere and VNC, we can remotely fault find, diagnose
and resolve many IT issues without leaving our offices. This
leaves you free to concentrate on managing your business
rather than your IT issues.
When all else fails an engineer can be quickly dispatched
to your premises. We can tailor response times and out of
hours requirements to the needs of your business.
We can offer a package of on-site maintenance that gives
you piece of mind that your infrastructure is maintained
on a regular basis. Some vital tasks you may wish to include
in your maintenance package are outlined below:
Installing of Microsoft Security Hot fixes/Patches
Regular hardware maintenance
Check/update virus definitions
General site administration (add/remove users or e-mail accounts)
Check LAN and WAN Security Issues
Verification of disaster recovery plans
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